Standard charges
When generating invoices at the end of the month please be mindful of any costs that need to be passed onto the client that 3HUB will be settling on your behalf. These charges are detailed below and can be seen in the standard charge box. You will see this box when you review the invoice generated and you will need to manually populate this box if you have ordered or used any of the following:
- Payroll processing – please select the correct charge as these differ depending on the size of your team of Care and Support Workers
- Health and safety mandatory training day
Please note that the Operations Team will automatically add the DBS fee to a filenote under the relevant client for you once the invoice receipt has been received by the team. The filenote title will be “DBS check for Support Worker” and will be under an HR charge and Service. This will help to ensure that the fee is recouped from the client in a timely manner and 3HUB is reimbursed.
HR & Payroll charges
HR & Payroll log their work done directly in Qunote. (Please click here for more information about working with HR.) Please ensure that you check with the HR/Payroll consultant that their file-notes are up to date at the end of the month before generating your invoice.
Expenses
If you have any additional expenses such as equipment purchases for a client these can be charged back to the client by including the cost as an expense in your file-note entry at the time you purchase the item or incur the expense.
